Reliable Assistance When You Need It Most
Standard Support Hours: Monday to Friday, 8:00 AM – 6:00 PM Eastern
Included Services:
- Procedural Assistance: Refunds, voids, closeouts, and payroll.
- Report Analysis: Our team will help you identify and resolve discrepancies, including assistance with investigating potential fraudulent actions such as time clock alterations, unauthorized voids, refunds, discounts, etc.
- POS Error Resolution: Troubleshoot and fix POS issues.
- Hassle-Free Menu Updates: Enjoy one hour of menu additions or changes each month at no extra cost—additional time is billable only as needed.
- Inventory Support: Guidance on procedural questions and errors.
- Hardware & Network Assistance: Basic troubleshooting for non-MicroSale issues.
